Effective Date: 1 October 2023
At Just Sassy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, place an order, or interact with us.
1. Information We Collect
We collect the following types of personal and non-personal information:
1.1 Personal Information
When you interact with our website, we may collect the following details:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Billing details such as credit/debit card information, or banking details if you pay via EFT.
- Order Information: Products purchased, order history, and preferences.
1.2 Non-Personal Information
- Technical Information: IP address, browser type, and operating system.
- Usage Data: How you interact with our website, including browsing history and product clicks.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders: Including payment processing, shipping, and customer support.
- Enhance your experience: By personalising product recommendations and improving site functionality.
- Marketing purposes: Sending you promotional offers and updates (with your consent).
- Legal Compliance: Ensuring compliance with applicable legal requirements.
3. Sharing Your Information
We respect your privacy and only share your information with:
- Third-party Service Providers: For payment processing, delivery services, and website analytics.
- Legal Authorities: If required to comply with legal obligations, prevent fraud, or protect our rights.
We never sell or rent your personal data to third parties.
4. Data Security
We use industry-standard encryption and security measures to protect your personal information. However, no system is completely secure. We recommend safeguarding your passwords and using secure connections when making transactions.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance site performance: By remembering your preferences and optimising page loading times.
- Track Analytics: To better understand user behavior and improve our services.
You can adjust your browser settings to refuse cookies, but doing so may affect the functionality of our website.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal data (subject to legal or contractual obligations).
- Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at tamara@justsassy.co.za.
7. Retention of Data
We retain your personal information only for as long as necessary to:
- Fulfill your orders and provide services.
- Comply with legal and accounting requirements.
- Resolve disputes or enforce our policies.
8. Third-Party Links
Our website may include links to third-party websites, such as social media platforms or payment providers. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before interacting with them.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently gathered data from someone under the age of 18, we will delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated effective date. Please review this page periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Just Sassy
Email: tamara@justsassy.co.za
Phone/WhatsApp: 082 780 7519